Privacy policy

Effective Date: 01 Oct 2025

At 无限 Wú Xiàn, operating under Singa Education Consultancy Pte Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (No. 26 of 2012) ("PDPA") of Singapore.

By engaging with our services, including but not limited to registering for our camps, programmes, workshops, or lessons, you consent to the practices described in this Privacy Policy.

1. Collection of Personal Data

We collect personal data that is necessary for the provision of our services. The types of personal data we may collect include:

a. Personal Information: Name, identification number (e.g., NRIC, FIN, or passport number), date of birth, gender, nationality, and contact details (e.g., phone number, email address).

b. Family Information: Names and contact details of parents or guardians, family background, and emergency contact information.

c. Health and Medical Information: Medical history, allergies, dietary restrictions, and any other health-related information pertinent to the child's participation in our programmes.

d. Educational Information: Academic records, learning preferences, and progress reports.

e. Payment Information: Credit card details, billing address, and transaction history.

f. Audio-Visual Material: Photographs, video recordings, or audio recordings captured during our programmes for promotional or educational purposes.

2. Use of Personal Data

We use the collected personal data for the following purposes:

To process and manage registrations for our programmes and services.
To communicate with parents or guardians regarding programme details, updates, and feedback.
To ensure the safety and well-being of participants during our programmes.
To provide customer support and respond to inquiries or concerns.
To process payments and manage financial transactions.
To send promotional materials, newsletters, and information about upcoming programmes (subject to consent).
To comply with legal obligations and resolve disputes.

3. Disclosure of Personal Data

We do not sell, rent, or trade personal data to third parties. However, we may disclose personal data to third parties in the following circumstances:

Service Providers: To third-party vendors who perform services on our behalf, such as payment processors, IT service providers, and marketing agencies. These third parties are contractually obligated to protect your personal data.
Legal Requirements: When required by law or to comply with legal processes, we may disclose personal data to governmental authorities or law enforcement agencies.
Emergency Situations: In case of emergencies where the health and safety of a participant are at risk, we may disclose personal data to medical professionals or emergency contacts.

4. Protection of Personal Data

We implement reasonable administrative, technical, and physical measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure storage of personal data in encrypted databases.
Restricted access to personal data based on job responsibilities.

5. Retention of Personal Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once personal data is no longer needed, we will securely dispose of it.

6. Access and Correction of Personal Data
Under the PDPA, you have the right to:

Request access to your personal data that we hold.
Request correction of any inaccuracies in your personal data.

To exercise these rights, please contact us at the details provided below. We will respond to your request within the timeframe stipulated by the PDPA.

7. Withdrawal of Consent
You may withdraw your consent for the collection, use, or disclosure of your personal data at any time. Please note that withdrawing consent may affect our ability to provide certain services. To withdraw consent, please contact us at the details provided below.

8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.

9. Contact Information
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

Email: hello@wuxianeducation.com.sg